plate Churchill Steel Plate Ltd. co-owner and Vice President of Sales and Operations Kirk Mooney (left), President Jim Stevenson, and co-owner and CFO Jim Fleming say engaging customers daily is a key component of the company’s service ethos. Promising proficiency Flexible plate fabricator grows 1-year-old shop with customer-oriented service BY LYNN STANLEY C hurchill Steel Plate Ltd. hit a stagnant market with a splashy startup in February 2014 and has been making waves ever since. The Twinsburg, Ohio, company has more than doubled its workforce and added a second shift in January 2015 to support a growing customer base. Its secret? “We went back to basics,” says President Jim Stevenson. “We make it easy 24 Modern Metals ® February 2015 for customers to do business with us, some-thing that is not prevalent in this industry anymore.” The warehouse and fabricator has a lean footprint and, like a greyhound, it is built for speed. “Manufacturing is under constant pres-sure to continually reduce overall production time in a very competitive global market,” he says. “Our strategy is to offer shorter lead times and faster response to customer inquiries. We feel our role is to help our customers get their products to market more quickly.” Nearly 5,000 tons of steel on the floor and an arsenal of equipment and delivery trucks help keep the processed plate flow-ing. “Our inventory philosophy is different than larger distributors in our business,” Stevenson notes. “Inventory on the floor positions us to support our customers’ im-mediate needs. It’s quickly become one of our strengths.” Heavy lifting The company stocks steel grades 4140/4142, 4340 and 8620, C-1045, Clean-Cut 20, 572-50 and A36 up to 18 inches thick.